Location: Washington, D.C., Maryland, Virginia
SHIFT: ALL, 7-3pm, 3pm-11pm, 11pm-7am
DAYS: Weekdays Weekends
Short term and Long Term Positions
Description:
Seeking energetic, enthusiastic, and dynamic individuals with superior customer service skills for FULL-TIME and PART-TIME roles as Concierge in luxury communities. Successful candidate must easily be able to interact with residents and guests in a confident, courteous, and pleasant manner. Strong computer literacy and multitasking are essential. This position required attention to detail, reliability, thoroughness, and an "it's my pleasure" attitude. The Concierge is responsible for the overall satisfaction of residents and guests by offering warm and friendly assistance, providing convenient amenities, and executing daily tasks in accordance with resident requests and within property operation guidelines and reports directly to the Head Concierge.
Responsibilities:
Daily duties include, but are not limited to:
- Maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises.
- Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals.
- Attracts tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units.
- Contracts with tenants by negotiating leases and collecting security deposit.
- Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
- Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services
- Maintains building systems by contracting for maintenance services and supervising repairs.
- Secures property by contracting with security patrol service, installing and maintaining security devices, establishing and enforcing precautionary policies and procedures, and responding to emergencies.
- Enforces occupancy policies and procedures by confronting violators.
- Prepares reports by collecting, analyzing, and summarizing data and trends.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Skills:
- 1-3 years? in management experience or prior PM or APM experience
- Solid knowledge of office software such as Microsoft Outlook, Excel, and Word
-All candidates must pass a criminal background check.
-Fair Housing Certification required. (If you do not have the certification, we offer a half price ($40), one hour, online certification program. The certification is recognized industry wide and does not expire.)
- Candidates must have a positive, upbeat demeanor with outstanding customer service, communication and organizational skills.
-Must be outgoing, friendly, and dependable.
Required Uniform:
Men: Clean Cut Business Attire
Women: Clean Cut Business Attire
Mandatory Overall Appearance:
* Clothing and hair should be neat, clean, and groomed.
* Hair color should appear natural in color.
* No visible tattoos
* No excessive piercings
